How to log in to the Pulsifi App (Talent Hub & My Career)

We recently upgraded our login system to provide stronger security, better reliability, and a simpler sign-in experience.

This guide explains how to log in to the Pulsifi app to access the Talent Hub and My Career using our updated login experience. It includes all login flows, including first-time login, returning users, two-factor authentication (2FA) and password resets. Please ensure you use the work email address associated with your Pulsifi account.

If your account was created before this upgrade, you may be asked to reset your password once. This ensures your account works with the new system.

Note: Accounts created after the upgrade will not need a password reset.

1. First-Time Login

If this is your first time logging in, you will first receive an email invitation from Pulsifi.

1.1 First-Time Login (SSO Users - Passwordless)

Some organizations use Single Sign-On (SSO), which means you log in using your company account credentials (e.g., Microsoft or Google) and do not need a Pulsifi password.

Steps:

1. Receive a login invitation email from your company via Pulsifi.

2. Click Log in in the email.

3. You will be taken to the Pulsifi login page. Your email address is pre-filled.

4. Click Continue.

If you are already signed in to your company account:

• You will be logged in automatically and taken to the Pulsifi homepage.

If you are not signed in yet:

• You will be redirected to your company’s login page.

• Enter your company credentials and sign in.

• You will then be redirected back to the Pulsifi homepage.

1.2 First-Time Login (Non-SSO Users - Password Required)

If your organization does not use SSO, you will log in using a temporary password sent to your work email. You will then create a new Pulsifi password.

Steps:

1. Receive a welcome email from Pulsifi containing a temporary password.

2. Click Log in in the email.

3. Go to the Temporary Password screen.

   • Email is pre-filled and cannot be changed.

4. Enter the temporary password from the email and click Log in.

5. Create a new password:

   • Enter New Password

   • Confirm password

   • Click Set Password

6. After success, you will be redirected to the Pulsifi homepage with a confirmation message.

1.3 First-Time Login (Non-SSO Users with Two-Factor Authentication)

Some accounts require Two-Factor Authentication (2FA) for extra security. This is in addition to your password.

Steps are the same as Non-SSO login above, with one extra step:

1. After creating a new password, you will be asked to set up 2FA.

2. A QR code will appear on screen.

3. Scan it using any authenticator app (e.g., Google Authenticator or Microsoft Authenticator).

4. Enter the 6-digit code from the app.

5. Click Verify.

6. Once verified, you will be logged in to the Pulsifi homepage.

2. Logging In Again (Returning Users)

2.1 Returning Login (SSO Users - Passwordless)

Steps:

1. Go to the Pulsifi login page.

2. Enter your email address and click Continue.

If you are already signed in to your company account, you will be logged in automatically.

If not, you will be redirected to your company’s login page before returning to Pulsifi.

2.2 Returning Login (Non-SSO Users - Password Required)

Steps:

1. Go to the Pulsifi login page.

2. Enter your email address and click Continue.

3. Enter your password and click Log in.

If you’ve forgotten your password, click Forgot Password? to reset it. (Refer to Section 3)

2.3 Returning Login (Non-SSO Users with 2FA)

Steps:

1. Enter your email and password as usual.

2. You will be prompted to enter a 6-digit code from your authenticator app.

3. Enter the code and click Verify.

4. You will then be logged in to the Pulsifi homepage.

2.4 Existing Users: One-Time Password Reset After System Update

If your account was created before the login system upgrade, you may be required to reset your password once to access the system.

After the Update:

1. A reminder banner may appear on the login page.

2. After entering your email, follow the instructions that prompt you to click Forgot Password.

3. Follow the Forgot Password steps in Section 3.

3. Forgot Your Password?

If you cannot remember your password, you can reset it easily.

Steps:

1. On the login page, click Forgot Password?

2. Enter your work email and click Request Code.

3. Check your email for the verification code.

4. Enter:

   • Verification code

   • New password

   • Confirm new password

5. Click Set Password.

6. You will be redirected to the login page to sign in with your new password.

Note: If your email is managed by an organization using SSO, you may need to contact your company administrator.

4. Changing Your Password (While Logged In)

You can change your password anytime after logging in.

Steps:

1. Click your user menu.

2. Select Change Password.

3. Enter:

   • Current password

   • New password

   • Confirm new password

4. Click Set Password.

5. Your password will be updated immediately, and you remain logged in.

5. Password Update Required (90-Day Password Change)

For security, some users must update their password every 90 days.

If this applies to you, here are the steps:

1. After login, you will be redirected to the Change Password screen.

2. Follow the instructions to set a new password.

3. You will then be taken to the Pulsifi homepage.

Need Help?

If you can’t log in:

• Make sure you are using the work email address that received the Pulsifi invitation.

• Try resetting your password if prompted (Non-SSO users).

• If your organization uses SSO, make sure you sign in using your company account credentials.

If you’re unable to log in or something doesn’t look right:

• Try again from the login page, or

• Contact us at support@pulsifi.me for assistance.

We’re here to help!